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HOW TO ORDER?

Ordering carpet from the ALMAS factory is a simple process designed to convenience dear customers. Here’s a step-by-step guide to help you place your order.

Explore Our Collection

Begin by visiting the ALMAS website, where you can browse our extensive range of carpets and review the various styles, colors, and designs available.

Select Your Samples

Once you have identified the carpets you are interested in, make a list of the collections you would like (including code, size, and quantity).

STEP 1
Contact Our Sales Team

Reach out to our dedicated sales team using the contact information provided on our website. You can choose to fill out the inquiry form, send an email, or message us directly on WhatsApp.

STEP 2
Provide Necessary Information

In your communication, please include essential details such as:

  • Your name and company name
  • Shipping address
  • Selected collections and quantities
  • Any specific requirements or questions you may have
STEP 3
Receive Confirmation

Our sales team will review your request and confirm it. They will also provide you with information regarding shipping options, costs, and estimated delivery times.

STEP 4
Payment

Once you confirm your order, you will receive an invoice detailing the costs. A 30% advance payment will be required.

STEP 5
Carpet Production

After the payment is processed, we will prepare your designs for production. We will keep you updated on the production status.

STEP 6
Shipping

After completing the production process, and before shipping, the remaining 70% of the payment will be due. Then the shipment is sent to the destination.

STEP 7
Receive Your Order

Your container will be shipped to the address you provided.

STEP 8

If you have any questions or need assistance at any stage of the process, our customer service team is always available to help. We look forward to assisting you in finding the perfect carpets for your markets!

Have Questions? We're Here to Help!

Contact our customer support team today for expert advice, product inquiries, or assistance with your order. We’re just a call away!